Return Policy
At our Leather Bags Boutique, we are dedicated to providing you with exceptional leather bags and ensuring your complete satisfaction. Please review our return policy below:
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Timeframe: You have 30 days from the date of purchase to initiate a return or exchange. This timeframe allows you ample time to evaluate your bag and make a decision.
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Refund or Exchange: We offer the option to choose either a refund or an exchange for eligible bags. Our aim is to ensure that you are delighted with your purchase from our Leather Bags Boutique.
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Nature of Fine Leather: Please note that fine leather exhibits unique characteristics, including natural variations in texture, color, and markings. These distinctive qualities are inherent to the authenticity and allure of leather. Thus, the bag you receive may have slight variations in appearance compared to the product photos on our website.
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Restocking Fee: For returned bags, a restocking fee of $29.99 will be deducted from the refund amount. This fee covers the costs associated with processing and restocking the returned bags, enabling us to continue offering exceptional service and quality.
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Sales Items: Sales items are considered final sale and are not eligible for return or refund. We encourage you to carefully review the product details and ask any questions before making a purchase.
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Condition of Bags: To be eligible for a return or exchange, the bags must be in unused and resalable condition, with all original tags and packaging intact. Please handle the bags with care to avoid any scratches or damage.
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Return Authorization: Before returning any bags, please contact our customer support team at [customer support email/phone number] to obtain a return authorization. Returns without proper authorization may not be accepted.
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Return Shipping: The customer is responsible for the return shipping costs, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and obtaining a proof of shipment.
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Refund Process: Once we receive and inspect the returned bags, we will process the refund within [X] business days. The refund will be issued to the original payment method used for the purchase.
Please note that our return policy is subject to change, and any updates will be communicated on our website or during the purchase process.
If you have any further questions or need assistance with your return or exchange, please do not hesitate to contact our customer support team. We are here to ensure your satisfaction with your shopping experience at our Leather Bags Boutique.
Thank you for choosing our Leather Bags Boutique for your leather bag needs.